Administrative Assistant

SUMMARY/OBJECTIVE:

This position greets visitors, answers a multi-line phone system, and directs clients to appropriate department/personnel. Creates an environment that promotes a feeling of importance in every client. Will perform the following tasks in a way that reflects FastSigns mission to provide quality products/service at a fair price.

ESSENTIAL DUTIES & RESPONSIBILITIES:

Answer phones in a courteous and polite manner, direct to the appropriate department/personnel as needed.
Greet incoming customers with a smile and escort to the appropriate department.
Pay close attention to customers needs and take reasonable measurements to ensure complete satisfaction.
Receive USPS mail; sort and distribute appropriately.
Maintain and file documents and invoices.
Regularly operate standard office equipment (ex. Fax machine, copier)
Maintain cleanliness and organization of reception area and sales floor.
Maintain a positive, professional, and safe work environment by interacting with customers, peers, management and support resources in a way that promotes teamwork and a commitment to excellence.
Complete all other tasks as assigned by leadership.

Qualifications

EDUCATION/EXPERIENCE:

High School Diploma or Equivalent.
1+ years in customer service.
Familiar with working on a computer for work-related purposes.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Proficient in Microsoft Office
Strong interpersonal skills
Exceptional written and oral communication skills
Effective listening and problem-solving skills.
Ability to maintain a professional appearance and demeanor
First-rate organizational skills
Basic computer skills
Able and willing to work in a team setting
Become and remain flexible to various job tasks
Possess a customer focused mindset

PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee or with reasonable accommodation to successfully perform the essential functions of this job.

Able to sit for long periods of time.
Able to hear clearly over the phone or in-person
Able to move around building and grounds

FastSigns offers competitive benefits and wages.

Paid Holidays
Paid Vacation
Educational Opportunities
Medical insurance
Life insurance

Schedule:

8 hour shift
On call
Weekends as needed

Experience:

Database administration: 2 years (Preferred)

License/Certification:

Driver's License (Preferred)

Work Location: In person/Remote

Fastsigns does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected class.

Flexible work from home options available.

Compensation: $25.00 - $30.00 per hour

At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.

Are you ready to plan for your future? Discover your next career. Make your statement.

Learn more by exploring the positions offered by FASTSIGNS centers.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

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